Help

Support

Questions, bugs, billing issues, or anything else — reach out and we'll get back to you. Looking for a full walkthrough of every feature instead? See the Guide.

Email us directly

We typically respond within 1–2 business days.

Common questions

How do I get an API key?

Open Settings in the extension, choose Gemini, Groq, OpenRouter, or OpenAI, then use the provider link to get or manage an API key. Paste the key into Settings and save. Provider pricing and availability can change, so check your chosen provider's current terms. See the full walkthrough for step-by-step details.

What's the difference between My Flags and Auto-Scan?

My Flags is free — you tell BookGlints what to look for (a trope, a content warning, anything in your own words) and it finds matching reviews. Auto-Scan is a one-time $9.99 unlock — no flags needed, it reads the reviews and finds the recurring themes on its own. More in the Guide.

I bought Auto-Scan — where do I enter my license key?

Open Settings → Auto-Scan Unlock → paste the key into the License key field → Save. You'll see "✓ Verified" once it's confirmed. Lost your key? Email support@bookglints.com with your purchase confirmation.

How do I set up my flags?

Open the extension's Settings page (right-click the BookGlints icon → Options, or use the Settings link in the popup). Add one flag per line — anything from a specific trope to a general vibe you want to avoid. For tips on writing good flags, see the Guide.

The extension isn't finding reviews on a page I'm viewing

Make sure you're on a supported Goodreads, StoryGraph, or Royal Road book/fiction page. If it still doesn't work, refresh the page before opening the extension, or use Find Another Book in the popup to search by title instead.

How do refunds work?

See our Refund Policy for full details — the short version is a full refund within 14 days of your Auto-Scan purchase, no questions asked. The free extension itself has nothing to refund.

Where are my flags, API key, and settings stored?

Locally in your browser via the browser's storage API — they're never sent to our servers. Your API key goes directly from your browser to whichever AI provider you've chosen when you scan; BookGlints never sees it or the review text you're scanning. See the Privacy Policy for details.

Why does my browser say BookGlints can access data on websites (or "read your browsing history")?

This is standard wording browsers show for any extension that can read content on specific websites — it applies to the permission itself, not to what BookGlints actually does with it. BookGlints only uses supported Goodreads, StoryGraph, and Royal Road pages for its book-scanning features, and only reads review text when you run a scan — sending it directly to the AI provider you've configured, never to a BookGlints server. It never tracks which sites you visit or runs on any other website. See our Privacy Policy for full details.

I found a bug or have a feature request

Email us at support@bookglints.com with as much detail as you can — screenshots help a lot.